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himapapa
Posts:141
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Foont7717: Cant login / forum and game

Mon Oct 20, 2014 9:34 pm

Hy EN team,

one of our clan members can't login anymore on Nexus. Neither forum nor BC2.

Yes, we tried username and we tried e-mal to login: Fail.
Yes, we then ordered a new password. Tried again with username and e-mail. Fail again.

Username is: Foont7717

During server migration there was an (1) added to the in-game-name, in case it does matter finding a solution.

Any help is appreciated!
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MAGIC
Posts:1303
Joined:Wed Dec 26, 2012 4:44 am
Location:Germany/Frankfurt
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Re: Foont7717: Cant login / forum and game

Mon Oct 20, 2014 9:44 pm

Hm I only find one name but the 'F' isn't in caps.
memberlist.php?mode=viewprofile&u=328589
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himapapa
Posts:141
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Re: Foont7717: Cant login / forum and game

Mon Oct 20, 2014 9:54 pm

MAGIC wrote:Hm I only find one name but the 'F' isn't in caps.
memberlist.php?mode=viewprofile&u=328589

Login via e-mail is not possible either. New password has been send to the e-mail-adress, but you can't login with this e-mail and the new password either.

Login via Foont7717 or foont7717 does not work, tested with new and old password.
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RobbingHood
Posts:3305
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Re: Foont7717: Cant login / forum and game

Wed Oct 22, 2014 11:19 am

Password recovery is broken due to the new backend it seems. NoFaTe said he'd fix it after some more important issues are dealt with.

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himapapa
Posts:141
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Re: Foont7717: Cant login / forum and game

Wed Oct 22, 2014 1:52 pm

RobbingHood wrote:Password recovery is broken due to the new backend it seems. NoFaTe said he'd fix it after some more important issues are dealt with.

Ok, thx for the info.
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Rorschach7717
Posts:2
Joined:Sun Mar 03, 2013 3:55 am

Re: Foont7717: Cant login / forum and game

Mon Nov 03, 2014 1:54 pm

RobbingHood wrote:Password recovery is broken due to the new backend it seems. NoFaTe said he'd fix it after some more important issues are dealt with.



Hello

Is any progress ?

Rorschach7717
Posts:2
Joined:Sun Mar 03, 2013 3:55 am

Re: Foont7717: Cant login / forum and game

Fri Nov 07, 2014 7:56 pm

Rorschach7717 wrote:
RobbingHood wrote:Password recovery is broken due to the new backend it seems. NoFaTe said he'd fix it after some more important issues are dealt with.



Hello

Is any progress ?



Is anybody here ? :D

DarKSlayeR
Posts:1
Joined:Fri Oct 24, 2014 12:56 pm

Re: Foont7717: Cant login / forum and game

Mon Nov 10, 2014 3:30 pm

same problem me too. Click forgotten password and take new temp pass. after click activation link and trying new pass, but not work this pass. I waiting for helps...

Username: Slayer983

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